Privacy Policy — Village Wardrobe

Privacy Policy

Last updated: July 1, 2025

This Privacy Policy explains how Village Wardrobe, LLC ("we," "us," or "our") collects, uses, and protects your information when you use our website and services. By using the Service, you agree to the practices described here.

Information We Collect

We collect information you provide directly, including your name, email address, phone number (if you opt in to SMS), and payment information. We also automatically collect basic usage data such as pages visited, device type, and IP address.

How We Use It

We use your information to:

  • Process your rental bookings and payments;
  • Send order confirmations, return reminders, and account updates;
  • Improve the Service and troubleshoot issues; and
  • Comply with legal obligations.

We do not sell your personal information or use it for third-party advertising.

SMS Messaging

If you opt in to SMS, you consent to receive texts about your rentals and account. Message frequency varies. Standard carrier rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Opting in is not required to use the Service. We will not share your number with third parties for marketing.

How We Share It

We do not sell your information. We share data only with trusted service providers (e.g., payment processors, SMS providers) who help us operate the Service, and only as required by law.

Cookies

We use cookies to keep you logged in and understand how people use our site. You can disable cookies in your browser settings, though this may affect some functionality.

Data Security

We use encryption in transit and at rest, and PCI-compliant payment processing. We do not store full card numbers. No system is completely secure — if you suspect an issue, contact us immediately.

Your Choices

You can request access to, correction of, or deletion of your personal data at any time by emailing us. California residents may also submit a CCPA request to the same address with the subject line "CCPA Request."

Children's Privacy

The Service is intended for users 18 and over. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. Continued use of the Service after changes are posted constitutes acceptance.

Contact

Questions? Email us at hello@villagewardrobe.com